We have Family Service offices located in Georgetown and inSeaford. There, we offer assistance to families and individuals with crisis alleviation by providing financial assistance, resources and referrals. The specific programs include:

The Needy Family Fund which provides assistance through funds raised by The News Journal Company which are administered by The Salvation Army. People generally receive assistance for rent or mortgage payments (not security deposits), electric (other than Conectiv), oil, propane or water.

Good Neighbor Energy Fund (GNEF) provides assistance through funds from Conectiv and its customers. Eligible beneficiaries of the program are residents of Delaware who are in need of assistance in paying bills rendered by Conectiv for electric, or gas service used in their home and who do not qualify for fuel emergency assistance from other public or private sources. Households will need to have a disconnect notice or an old bill that must be paid prior to starting up a new Conectiv account at a new address. Individuals/families who have a Medicaid recipient in their household must apply for the Emergency Assistance Fund prior to applying for GNEF. Individuals age 60 or older may apply for assistance twice a year. 

Operation Share is a program operated in Sussex and Kent Counties in conjunction with Delaware Electric Cooperative (DEC), that assists Delaware residents in paying their DEC electric bills when they are presented with a disconnect notice. Assistance can be given only once a year with guidelines much like those in GNEF.

Traveler's Assistance - a program operated from our New Castle County office which assists non-Delaware residents who are stranded in the State. Assistance includes train or bus tickets, minor engine repairs, gasoline and food. We do not assist with international travel.